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Counting the Cost of Unsupported Online CBT

By Dr Mark Sykes, Registered Psychologist·4 September 2026·1 min read

Plain-language summary · 1 min read

Health systems have to decide what to fund. Online CBT is attractive to funders because it is cheap and scales easily, but cheap is only useful if the treatment does something. A Dutch trial published in 2010 measured both sides at once.

Gerhards and colleagues recruited 303 people from the general population in the south of the Netherlands through online screening, all with at least mild to moderate depressive symptoms lasting three months or more. They were randomly assigned to one of three arms: an unsupported online CBT program with no professional contact, usual care from their GP, or both together. Costs, depression severity and quality of life were tracked for twelve months, counting costs to society rather than to the health system alone.

Costs were lowest in the online CBT arm. On the clinical side there were no significant differences between the three groups in depression severity or quality of life, and quality of life across all three stayed close to where it started. Adherence was low everywhere, with online CBT users completing an average of five lessons.

Taken together, the economic analyses favoured online CBT, and the authors concluded it was the most efficient of the three strategies. The reason is not that it worked better. It is that nothing worked especially well and it cost the least.

That is a genuine finding about unsupported self-help, and it makes the case for keeping a person involved.

Source paper

Gerhards et al.. Economic evaluation of online computerised cognitive-behavioural therapy without support for depression in primary care: randomised trial · DOI: 10.1192/bjp.bp.109.065748